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Pest Control for Hospitality & Catering Businesses.
Contracts / IPM and Emergency Call-Outs for Hotels, Restaurants and Commercial Kitchens

Discreet attendance • Documentation for audits • Local coverage

You manage guest experiences. We manage pest risk.

  • Proactive IPM Plans tailored to food premises and guest-facing environments

  • Discreet, scheduled visits that work around service hours

  • Detailed reporting to support due diligence and inspections

  • Rapid response for urgent problems and outbreaks

Running a hospitality venue means protecting your reputation every day.

 

Pest activity can damage customer trust, disrupt service, and put your compliance at risk.

 

Stratton Pest Control provides proactive Integrated Pest Management (IPM) Plans for hospitality and catering businesses, alongside fast, discreet call-outs for urgent issues.

 

Whether you manage a single site or multiple venues, we help you stay protected all year round.

Serving: Hertfordshire, Bedfordshire, Buckinghamshire, Essex, Cambridgeshire, North London, Oxfordshire, Northamptonshire, Norfolk and Suffolk.

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Specialist Pest Control Support for Hospitality & Catering

Hospitality and catering sites face unique pest pressures: frequent deliveries, waste storage, warm equipment areas, drains, and constant footfall. We provide support that’s designed for real-world operations, with minimal disruption to staff and customers.

 

Who we support:
   •    Restaurants, cafés, pubs and bars
   •    Hotels, guest houses and B&Bs
   •    Takeaways, dark kitchens and caterers
   •    Event venues and function suites
   •    Commercial kitchens and food prep areas

Common Pest Problems in Hospitality & Catering

Pests are attracted to food, warmth, moisture and harbourage. In hospitality settings, small issues can escalate quickly, especially where service areas, storage, and waste are close together.

Bin stores in a commercial environment

Common causes include open waste areas, gaps around pipework, poorly sealed doors, and neighbouring premises. Rodents can contaminate food and surfaces, cause damage, and create serious reputational risk.

 

Typical hotspots: bin stores, external walls, voids, kitchen units, plant rooms.

A cellarman tapping beer barrels in a oub cellar

Flies are a frequent issue in food environments, particularly during warmer months. Drain flies and fruit flies can indicate build-up in drains, gullies or waste areas.

 

Typical hotspots: drains, bar areas, cellar/keg rooms, waste storage, delivery entrances.

A patio outside a country house hotel with tables set for lunch

Ants are attracted to sugars and spills and may enter via cracks in brickwork or around windows and doors. Persistent activity can affect customer-facing areas as well as prep spaces.

 

Typical hotspots: under counters, floor edges, door thresholds, patio areas.

Birds swooping down onto a hotel roof

In some venues, birds can become an issue around loading bays, outdoor dining, signage and rooflines. This can create hygiene and maintenance problems.

 

Typical hotspots: roof edges, canopies, external seating areas, loading bays.

Ducting in a laundry area or a hotel

Cockroaches thrive in warm, humid environments and can spread rapidly if not controlled early. They often hide behind equipment and inside wall voids.

 

Typical hotspots: behind fridges and dishwashers, kitchen risers, boiler rooms, service ducts.

A storeroom in a commercial kitchen

Moths and beetles can infest dry goods such as flour, grains, cereals, spices and nuts. They’re commonly introduced via deliveries and can spread through storage quickly.

 

Typical hotspots: dry stores, racking, spill areas, older stock zones.

A twin room in a hotel

For hotels and guest accommodation, bed bugs can arrive with guests and spread between rooms without early detection and correct treatment.

 

Typical hotspots: bed frames, headboards, skirting boards, soft furnishings.

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Proactive Protection with Integrated Pest Management Plans

Reactive treatments deal with symptoms. IPM reduces the chance of problems starting in the first place. It’s the best fit for hospitality and catering environments where reputational and operational continuity matters.

What an IPM Plan includes

  • Initial site survey and risk assessment (kitchens, storage, waste areas, externals, guest zones)
     

  • Site-specific recommendations to reduce attractants and harbourage
     

  • Proofing and exclusion guidance (entry points, door sweeps, pipework gaps, bristle strips, etc.)
     

  • Monitoring programme (targeted placements and routine checks)
     

  • Trend analysis to spot early warning signs before activity escalates
     

  • Clear documentation for due diligence and inspection readiness
     

  • Staff awareness guidance (simple behaviours that reduce pest pressure)

  • Fast escalation process if activity is detected

Why hospitality businesses choose our IPM

  • Fewer surprises, fewer emergency call-outs
     

  • Reduced risk during inspections
     

  • Stronger protection during seasonal peaks
     

  • Consistent standards across multi-site operations
     

  • A calmer, cleaner environment for staff and guests
     

  • Inspection-ready documentation
     

  • HACCP support / due diligence logs
     

  • BPCA approved and accredited 

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Image by Ambitious Studio* | Rick Barrett

Proactive IPM Plans for hospitality and catering

Reduce risk, protect your reputation, and stay inspection-ready all year round.

Reactive Support When You Need It

  • Rodent control and targeted proofing support

  • Cockroach treatments and follow-up monitoring

  • Fly control (including drain/fruit fly investigations and treatment)

  • Stored product pest investigations and control

  • Ant control for internal and external areas

  • Bed bug treatments (accommodation sites)

  • Wasp nest treatment (seasonal)

  • Advice on hygiene, storage and waste processes to reduce recurrence

  • Bird control and bird proofing

Discretion matters in hospitality.
We can attend in a low-profile manner and work around service hours where possible.

A simple, effective approach

01

Discovery & site walk-through

We review risk areas, workflows, waste handling, deliveries and layout.

02

Risk assessment & recommendations

You receive clear, practical actions that fit your operation.

03

Monitoring & prevention plan

We set up monitoring points in the right places, not “one size fits all”.

04

Scheduled visits

Routine checks timed around your busiest periods.

05

Reporting & trend tracking

Clear notes and actionable insights, not generic paperwork.

06

Responsive treatment if needed

If activity is detected, we act quickly with the right method.

07

Ongoing improvement

We refine the plan as seasons change, menus change, or sites evolve.

This structured approach enables any business to manage pest risk professionally, protect customers, guests staff and reputation and maintain legal compliance.

FAQs: Pest Control for Hospitality & Catering

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Request an IPM quote or urgent support

Tell us a little about your venue and we’ll recommend the right next step, whether that’s an IPM Plan or a rapid call-out.

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